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Product returns

Return & exchange policy for products bought from our shop.

We grant a 7 days’ right to exchange a product purchased from our shop (with a receipt). The products must be unused and in undamaged condition. The product is regarded as damaged if its packaging (if any) is broken or unclean or if its price tag or size labels have been lost.

Special order products, second-hand costumes, underwear, CDs and DVDs are non-returnable and non-exchangeable.

Web store’s return & exchange policy

Click here to see the web store’s return & exchange policy.

Complaints

If you receive a wrong product, a wrong number of products or there is a flaw in your product, please notify Suomen Tanssitarvike immediately either by email or by phone (tel. +358 9 446 778). If there is a flaw in the product, attach a picture of the flawed product to your email. The picture should feature the product in its entirety from such an angle that the flaw can be seen clearly.

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